Erika Grotto
About the Author
Erika Grotto is a podcaster with a passion for finding the human stories behind the numbers. A former newspaper reporter, Erika has worked at HFMA since 2015, leading podcasting efforts since 2018. HFMA’s podcast “Voices in Healthcare Finance” has won numerous awards under her direction, including a best-in-show in the AM&P Network's EXCEL Awards in 2023 and numerous national awards from the American Society of Business Publication Editors.
Latest Work
A Clean (Hospital) Bill of Health
Kristen Mazurek, manager of patient financial services at Geisinger Health, talks about the hospital revenue cycle. Also, the latest healthcare finance news.
Disruptive partnerships and innovation
HFMA director Chad Mulvany discusses innovative disruption in the industry. Also: a Connecticut health system discusses mandatory e-prescribing of controlled substances.
Handling patient financial conversations in high-stress ED scenarios
John DeZulovich, director of patient financial services, St. Clair Hospital, shares best practices for financial conversations in the emergency department. Plus, HFMA news and the "Fast Five" on avoiding emergency department denials.
2019: The year of the healthcare consumer
Rick Gundling, HFMA's vice president of healthcare financial practice, discusses top challenges and opportunities in 2019 for healthcare finance leaders.
An inside view of hospital disaster preparedness
In this full-length interview, a Houston-based hospital CEO shares memories of Hurricane Harvey and his organization’s strategies for successfully maintaining operations.
The future of revenue cycle (Part 1)
Nicholas Mendyka of the University of Virginia Health System Medical Center talks about the necessary coordination between clinical and financial for future revenue cycle success. Also: five key considerations for organization integration.
Be prepared: Two ways healthcare providers plan for the unexpected
Privia Health's senior vice president of revenue cycle management discusses physician practice strategies for effective patient financial conversations before service delivery, and in another type of "preparedness," a hospital CEO shares memories of Hurricane Harvey and the steps his facility took to maintain operations.
The Future of Revenue Cycle (Part 2)
Nicholas Mendyka of the University of Virginia Health System Medical Center discusses price transparency, and HFMA director Todd Nelson talks about the revenue cycle of tomorrow. Also: five things patients can do to avoid surprise bills (and why hospitals should tell them).
What to expect when you are expecting
Welcome to Voices in Healthcare Finance. If you’ve listened to our podcast before, you’ll no doubt notice some differences in today’s episode. That’s because today, we’re debuting a brand new version of the podcast. From now on, we’ll begin each episode with the latest healthcare business news, then deliver provider stories and practical advice for healthcare finance leaders like you. We’ll release new episodes every other Wednesday with occasional bonus episodes that go in depth about a particular topic. On today’s episode, we begin a series that focuses on best practices in the revenue cycle. Then, we’ll discuss key opportunities to educate patients about their financial obligations.
Sneak Peek: The new HFMA Voices in Healthcare Finance podcast
Voices in Healthcare Finance will debut a new format on September 5. In this sneak peek, Erika Grotto interviews Sandra Wolfskill, one of HFMA's directors of healthcare finance policy, for the first installment of a six-part series about patient communication and the revenue cycle. Sound editing by Julian Suga and Bryan Kuhn.