Staff Development

Hiring for Effective Post Service Revenue Cycle Performance

Revenue cycle leaders agree that positive, motivated candidates can overcome a lack of back-end knowledge and experience to become valuable employees.

By Erin Murphy June 29, 2017

Finding Cost Savings in the Era of Value

The transition to value requires healthcare organizations to control costs while maintaining quality and patient satisfaction.

By Brian Flynn June 26, 2017

Palliative Care Training Program Enhances Care Quality

Clifford Fullerton of Baylor Scott & White Health describes how expanding palliative care training to clinicians outside that specialty is a great step toward achieving the Quadruple Aim.

By Clifford Fullerton June 20, 2017

Five Key Attributes of Leadership

Success of a healthcare organization depends on the ability of executives and management to motivate employees.

By Steven Reed June 20, 2017

Putting Workforce Productivity in Perspective: Are You Taking What Matters into Account?

Advisory Board’s John Johnston discusses creating, and hitting, reasonable targets for workforce productivity.

By John Johnston June 12, 2017

Learning Lean Six Sigma Lingo: DMAIC

Six Sigma DMAIC processes and tools are designed to identify root causes and ensure the right solutions are being implemented.

By HFMA June 1, 2017

Getting Lean

Piedmont Healthcare used a Lean Six Sigma process to reduce duplicative revenue cycle processes by 60 percent.

By Shawky Haddad June 1, 2017

Value-Based Care Elevates the Role of the Registered Nurse in Primary Care

One way primary care practices can improve their likelihood of success in value-based care initiatives is by streamlining their practices with the help of their registered nurses. 

By Michelle McCleerey May 26, 2017

How to Get Generations to Work Together in the 12 Places They Come Apart

Shanna Hanson, Human Arc's manager of business knowledge, reviews Sticking Points: How to Get 4 Generations Working Together in the 12 Places They Come Apart. Author Haydn Shaw introduces 12 common generational sticking points and addresses how to work through them.

By Shanna Hanson May 23, 2017

How to Use Communication to Engage Millennials and Inspire Top Performance

Today's young professionals are often tech savvy and bring creative thinking to propel your company, says CEO Sheri Stoltenberg. Here are ways to leverage their strengths while contributing to their professional growth.

By Sheri Stoltenberg May 23, 2017
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