CRCR certifications surge with Enterprise Membership
Change Health has encourage staff on its provider account management team to obtain HFMA's CRCR certification, with the result that the number of staff members who have achieved the certification has skyrocketed.
UNC Health: Dementia-friendly care boosts quality, improves the patient experience
UNC Health is training nearly 4,000 clinicians and staff to deliver “dementia friendly” care. Training involves computer-based educational modules, moderated discussions and role-playing.
How a time management audit can help leaders bring order to their schedules
Leaders can carve out a time management strategy by conducting an audit that examines their own duties, assumptions and preferences, writes Jill Geisler, HFMA’s contributing subject-matter expert on leadership topics.
What employees need from their leaders during the coronavirus crisis
As healthcare organizations navigate a high-stress period, leaders can serve as much-needed bulwarks if they take the right approach.
HFMA’s Western Region Symposium provides education on customer financial experience and the revenue cycle
HFMA Regions 10 and 11 combined efforts to host the annual Western Regional Symposium, which included a well-attended revenue cycle breakout session, with a focus on the patient financial experience.
Employment transitions: Where have some HFMA members landed new jobs?
Several HFMA members across the nation share their latest job updates with either new roles or promotions.
Women in leadership: How 6 senior leaders are breaking down barriers
A roundtable of women executive leaders examines the difficulties women face in attaining senior leadership positions and discusses key strategies to overcoming these barriers.
5 points about leadership that get past the cliches and highlight what’s real
Leadership is often misunderstood, but focusing on five key points can provide valuable perspective on what makes an effective leader.
BSW Health: ‘Women Leaders in Medicine’ program prevents burnout
Baylor Scott & White Health has implemented a program to provide support for women physicians with a goal of reducing burnout and preventing attrition.
The 5 keys leaders need to transform their organization’s culture
More than simply updating office decorations or rewriting a mission statement, transforming a company's culture requires addressing deep-seated assumptions.