HFMA’s Digital Annual Conference continues Aug. 12 and Aug. 14 with more virtual education for healthcare finance professionals
HFMA's Digital Annual Conference continues Aug. 12 and Aug. 14 with a focus on optimizing performance with the latest KPIs, using analytics strategies to lower cost and maximize revenue and using behavioral economics to engage patients.
How Spectrum Health built an effective work-from-home policy
Responding to workplace challenges posed by the COVID-19, Spectrum Health in Grand Rapids, Mich., transformed its work-from-home policy approach into one that worked for all aspects of the revenue cycle — back, middle and front end — while establishing metrics to monitor and measure productivity and quality.
How healthcare organizations can use behavioral economics to get desired results from patients and staff
Karen Horgan, CEO of VAL Health, reviewed how healthcare finance professionals can use behavioral economics to get the outcomes they want from both patients and staff during an Aug. 14 session at HFMA's Digital Annual Conference.
HFMA’s Digital Annual Conference continues July 15 and July 17 with more virtual education for healthcare finance professionals
HFMA's Digital Annual Conference continues July 15 and July 17 with sessions to help healthcare finance professionals handle revenue cycle and clinical care challenges amid the pandemic.
4 generations under one roof: How leaders should interact with a multigenerational workforce
Leaders of healthcare organizations can relate to members of different generations in ways that cater to each group, a leading researcher said during HFMA’s Digital Annual Conference.
To improve revenue cycle KPIs, Nebraska Medicine focuses on employee engagement
Nebraska Medicine improved the performance of its revenue cycle operation by emphasizing employee engagement.
Balancing margin and mission in the business of healthcare requires collaboration between clinical and finance colleagues
HFMA's Todd Nelson says the pandemic, like few other healthcare crises before, has placed the need for communication, coordination and collaboration with our clinical colleagues, especially in the nursing areas, squarely front and center.
3 keys for hospitals seeking to establish a work-from-home setup for patient financial services
During a six-year process to move its Patient Financial Services department to a full-time work-from-home setup, Spectrum Health learned key lessons and best practices.
HFMA’s Digital Annual Conference June 24 and June 26 kicks off six days of virtual education for healthcare finance professionals
Healthcare finance professionals can learn how to weather the COVID-19 storm, leverage the silver linings and look toward a sustainable future during HFMA's multidate virtual event, which kicks off June 24 and June 26.
Fellner celebrates 50 years of HFMA membership and Borrego aims to earn all HFMA certifications
HFMA member Bernard Fellner tributes his involvement in HFMA for his career growth after spending 50 years with the organization. And member Fabian Borrego has to complete only one certification to become certified in every certification HFMA offers.