Financial Sustainability Report: January 2021
The January Financial Sustainability Report, sponsored by Kaufman Hall, examines the recent expanded interest in hospital-at-home programs, and their potential benefits. It also includes insights on the critical impacts of the coronavirus pandemic on people already adversely affected by social determinants, and on the need to address administrative was in the healthcare caused by onerous prior authorization processes.
Going beyond price transparency compliance, patient payment in a time of COVID, and medical device security
Ogi Kwon of R1RCM discusses going beyond CMS price transparency compliance and toward a better patient experience. Chris Dunkerly and Doug Folsom from our sponsor TRIMEDX talk about about medical device cybersecurity. Five ways to strengthen patient relationships with sponsor CareCredit.
News Briefs: CMS says it plans aggressive price transparency enforcement
CMS has notified hospitals that they should expect aggressive enforcement of new price transparency rules, including via audits that were slated to start in January.
3 takeaways from the latest MedPAC policy meeting: future payment rates, telehealth coverage approaches and an overhaul of Medicare APMs
The January meeting of the Medicare Payment Advisory Commission included policy discussions about some of the most pressing issues in healthcare, including coverage of telehealth services.
Healthcare News of Note: Recent CMS regulations are in limbo under the new administration
News of Note for healthcare finance professionals is a roundup of articles from the past weeks, including, the Biden administration ordering a review of recently finalized regulations across government agencies, leaving the fate of several new CMS rules in question.
How Spectrum Health built an effective work-from-home policy
Responding to workplace challenges posed by the COVID-19, Spectrum Health in Grand Rapids, Mich., transformed its work-from-home policy approach into one that worked for all aspects of the revenue cycle — back, middle and front end — while establishing metrics to monitor and measure productivity and quality.
3 keys for hospitals seeking to establish a work-from-home setup for patient financial services
During a six-year process to move its Patient Financial Services department to a full-time work-from-home setup, Spectrum Health learned key lessons and best practices.
HFMA’s Digital Annual Conference continues Aug. 12 and Aug. 14 with more virtual education for healthcare finance professionals
HFMA's Digital Annual Conference continues Aug. 12 and Aug. 14 with a focus on optimizing performance with the latest KPIs, using analytics strategies to lower cost and maximize revenue and using behavioral economics to engage patients.
TransUnion survey on consumerism: Healthcare consumers want to know the price of a service in advance
Healthcare organizations that have increased availability of price estimates and facilitate clear conversations about the account resolution process anecdotally report improvements in self-pay collections and patient satisfaction, says HFMA's Chad Mulvany.
Change Healthcare-Harris Poll study: Every step in the process is a chore for healthcare consumers
Consumers struggle with finding, accessing and paying for healthcare, according to a study presented at HFMA's Digital Annual Conference.