Revenue Cycle Management

Although the vast majority of hospitals have been working to implement IRS regulations for patient financial assistance, healthcare leaders should focus on potential problem areas because compliance with all the requirements is necessary to qualify for tax-exempt status.

Hospital financial assistance policies should be easily accessible by patients, and staff should be trained to explain the policies and assess patient eligibility.

What points should a hospital or medical group consider when generating a pre-service estimate of patient responsibility for patients with traditional Medicare coverage?

A recent Harvard study shows no patient spending decrease, but its parameters may overlook some key strategies.

When calculating days in accounts receivable (A/R), do you remove credit balance accounts from the A/R aged trial balance (ATB), or do you use the net A/R including credit balances?

Please explain the significant differences and challenges inherent in behavioral health revenue cycle.

Leaders at Emory Clinic use gamification techniques to improve revenue cycle staff performance. In three months, A/R staff increased their productivity by 7.9 percent, trimmed six days from net days in A/R, and increased net payments by 6.2 percent.

How are healthcare organizations implementing charge master items for the da Vinci robot, including the disposable products?

What benchmark statistics are available to set key performance indicator goals for credit balances and undistributed payments for hospitals and physician practices?

During this May 17, 2016, webinar, a hospital leader and a bundled payment expert shared their perspectives about the challenges of  implementing bundled payment programs, specifically related to orthopedic episodes and physician engagement.