Productivity and Process Improvement

Transforming Medical Practices: Benefits of a Patient-Centric Approach

A medical practice’s strategy for success in today’s consumer-centric healthcare environment should be focused on reducing waste and addressing patients’ chief concerns at every point of contact with the practice.

By Mark Sidote October 2, 2017

Connecting Clinical and Community Resources

In the era of population health management, healthcare organizations should address social determinants of health by implementing programs both within the organization and in collaboration with community partners.

By Jamo Rubin September 28, 2017

Are you really reducing care variation costs?

John Johnston describes how a strategic approach to care variation can result in more significant cost savings.

By John Johnston September 8, 2017

How Telehealth Can Keep Care In-Network

Lee Horner explains how provider-to-provider communication using telehealth tools can help patients stay in-network.

By Lee Horner September 6, 2017

Patient Accounting System Upgrade Offers Opportunity to Brush Up on Basics

Good work standards that lay out quality and quantity expectations have not become obsolete with increased automation; rather, they are as useful and necessary as ever for healthcare organizations and their revenue cycle staffs.

By HFMA August 23, 2017

Benefits of Establishing Meaningful Work Standards for Revenue Cycle Staff

Good work standards that lay out quality and quantity expectations have not become obsolete with increased automation; rather, they are as useful and necessary as ever for healthcare organizations and their revenue cycle staffs.

By Andrew Davis August 23, 2017

Moving Toward a Revenue Ecosystem

To maximize results, healthcare finance leaders should establish an integrated view of the organization’s entire revenue ecosystem, aligning across organizational strategy, payer contracting, clinical operations, and revenue cycle drivers.

By Kevin Ormand August 10, 2017

Hospice Programs Save Costs, Reduce Readmissions

Applying hospice home based skills to hospital care and strategic planning may reduce patient stays.“There are many lessons hospitals can learn from hospice providers,” says John Mastrojohn III, executive vice president and COO of the National Hospice and Palliative Care

By HFMA August 10, 2017

Critical Drivers of Payment Differentials

Increases in hospital payment have not kept pace with general inflation. Healthcare leaders can isolate areas that help maintain or improve current performance.

By William O. Cleverley, PhD August 10, 2017

Is There a Business Case for Readmission Reduction Efforts?

An analysis found that hospital readmission reduction programs inconsistently provide net savings to health systems. The average net savings per heart failure patient was $972, but the study found a $169 net loss per patient among general populations.

By Rich Daly August 1, 2017
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