Productivity and Process Improvement

Duplicate patient records have a negative impact on value-based payment strategies as well as staff productivity and patient satisfaction.

Whether implementing dashboard software or developing dashboards manually, organizational culture, audience size, and customization are critical to success.

The primary goal of Intermountain Healthcare’s not-for-profit generic drug company is to help patients by eliminating drug shortages. 

Maintaining pharmacy revenue integrity requires accurate, longitudinal data; physicians who understand how their prescribing decisions affect revenue integrity; and real-time data. With that information, finance leaders can determine the ROI of various drugs.

Value analysis committee ROI calculations must look beyond the immediate economic costs of payment, cost-per-procedure, and cost of labor to consider overall value to hospitals. For example, questions to ask include, “How does a new product help to reduce the overall cost of care?” and “Are there complications and readmissions that typically arise beyond 30 days that the new product aims to minimize?”

VACs can be influential forces in infusing greater quality and cost controls over departmental purchases.

Accurate patient data is more important than ever as value-based payment models take hold. An enterprise-wide database is one solution to avoid duplicate patient records that negatively affect productivity and costs.

Organizations like Froedtert Health and Intermountain Healthcare are working on both internal and collaborative strategies to reduce pharmacy costs and improve clinical care.

Reduced utilization of hospitals has many calling their future usefulness into question.

A health system has improved the patient experience with a variety of new processes and protocols, including the introduction of a new patient access center and tutoring by physician coaches.