NPs, PAs could reduce the costs of caring for complex patients
Organizations that don’t use NPs and PAs as primary care providers for complex patients are missing an opportunity to maintain good outcomes and potentially reduce costs, says Perri Morgan of Duke University School of Medicine.
Top 5 factors essential for pharmacy revenue integrity
Maintaining pharmacy revenue integrity requires the availability of accurate, longitudinal data; physicians who understand how their prescribing decisions affect revenue integrity; and technology that delivers information in real-time.
Are you paying more than you agreed to?
Monitoring and sharing vendor contract terms will ensure that time and money invested in negotiations is not wasted and that your organization realizes agreed upon prices for goods and services.
Avera Health facilitates dialogue to strengthen care delivery across the organization
Avera Health has managed to seamlessly integrate clinical and operational processes across its system by focusing on collaboration and enhanced communication.
Innovation in action: The genesis of the geriatric ED
An innovative idea sparked the concept of the geriatric ED, which now has its own accreditation process and is becoming a staple of hospitals around the country.
How design thinking in healthcare can improve customer service
Healthcare organizations should use the concept of design thinking as an approach to problem solving, placing innovations in a larger, multidimensional context.
Geriatric EDs improve care, reduce utilization
Main article: Innovation in action: The genesis of the geriatric ED Adults ages 65 and older account for about 18% of total emergency department (ED) visits, according to the American College of Emergency Physicians (ACEP). That percentage has increased steadily in the past decade and will do so for the foreseeable future. There were 43…
First, last and only: Seizing the opportunity for patient financial conversations
Eric Foust of IntegraConnect and Chris Watanabe, a former executive at the Regional Emergency Medical Services Authority, talk about the particular challenges of collecting patient information during an ambulance transport. Then, in a sponsored segment by CareCredit, senior vice president Tuck Ross will talk about the behavior and treatment of patients as consumers.
Master disaster: Preparedness tips from FEMA and HHS
Melissa Harvey of the National Healthcare Preparedness Program and Charles Reneau of the Center for Domestic Preparedness discuss how hospitals can better prepare for natural and man-made disasters, plus a special appearance from amateur weatherman Frankie MacDonald.
Lessons in women’s leadership
Women from a panel discussion at HFMA's Annual Conference talk about their leadership experiences.