Quality is table stakes, but patient financial experience of care is key to future referrals
A high-quality patient financial experience of care is key to a steady stream of referrals.
Compromise on surprise medical bills is coming, congressional staff say
A compromise solution for surprise medical bills is nearing and could include costs for both providers and health plans.
Hard truths about the state of the healthcare industry
HFMA's president and CEO, Joseph Fifer, provides a straightforward assessment of likely changes to come in healthcare in the 2020s and what healthcare executives should do to to prepare.
HFMA conference in New Orleans focuses on achieving a consumer-centric revenue cycle
HFMA conference in New Orleans focuses on achieving a consumer-focused revenue cycle.
Revenue Cycle Strategist December 2019
The December 2019 issue of Revenue Cycle Strategist features articles on building a chargemaster, new coding changes for 2020, revenue integrity, evaluating and management charges and patient financing.
Rising out-of-pocket cost of having a baby can impact hospital revenue and reputation
The increase in consumer out-of-pocket costs for having a baby can have a negative impact on both a hospital’s financial performance and its perception in the community.
Long-term financing rises as top patient concern
An overwhelming majority of respondents to a survey patient payment experience say they need more than 12 months to repay their healthcare costs.
Price transparency: What to know about the CMS final rule
The podcast team breaks down the recently issued CMS final rule around price transparency. Also, a rural health system in South Dakota discusses how it transformed its revenue cycle by focusing on self-pay patients.
2 tools to help providers optimize patient payment plans and boost collections
To ensure patient payment plans are working well for an organization, leaders must analyze the true cost of servicing those plans.
How to Kill Surprise Bills
David Shelton of PatientMatters talks about how the industry can eliminate surprise bills for good. Rich Daly interviews Paul Anderson from Strata Decision Technology about total cost of care. Also, five ways to engage millennial patients.