3 tactics for unlocking value in healthcare operations
Three organizations share their approaches and results from case studies they presented at the HFMA Digital Annual Conference around solutions driving improved operational and revenue cycle performance in healthcare.
How hospitals are trying to get patients to return amid COVID-19
Hospitals are using a variety of efforts — from television campaigns to patient outreach — to get patients to return for care.
Survey: Revenue cycle continuity is imperative during the COVID-19 pandemic
See the key takeaways from hospital and health systems’ leaders, who share their perspectives on COVID-19 and its effect on the revenue cycle during the HFMA Digital Annual Conference.
Revamping patient engagement and collections — digitally
Four companies presented 10-minute case studies at the HFMA Digital Annual Conference. Leaders from these organizations share the solutions of the case studies, which drive improved solutions in healthcare revenue cycle.
What can providers do as COVID-19 poses increased headwinds to uninsured rate
HFMA's Chad Mulvany says as the number of uninsured patients increases, providers will need to have medical accounts resolution processes in place that stress patient education and engagement as early in the process as possible.
Survey: COVID-19 profoundly affecting patient collections and financial assistance programs
This report focuses on key takeaways of the COVID-19 pandemic’s effect on patient collections at healthcare facilities based on an HFMA online survey for Digital Annual Conference attendees.
Deconstructing the CMS price transparency rule
By Jan. 1, 2021, hospitals and health systems must create and make public a list of standard charges for the top items and services they provide, per CMS. An executive discusses the challenges and opportunities this presents in this overview.
Racial disparities in business processes can exacerbate financial barriers to healthcare: What leaders should know
HFMA President and CEO Joe Fifer explains what healthcare leaders can do to reduce health inequities related to business operations.
Self-pay A/R best practices, Stark Law with Rep. Roger Marshall and CMS’s price transparency rule
Chad Mulvany talks with members of the task force that developed recommendations around self-pay accounts receivable best practices, Rich Daly interviews Rep. Roger Marshall about his efforts to get CMS to speed up their overhaul of Stark and Antitrust laws. Gregory Adams from sponsor organization Panacea discusses some aspects of CMS's price transparency rule that hospitals might be missing.
Major insurers roll back no-cost sharing telehealth services
HFMA's Chad Mulvany says patients who received a surprise bill for a telehealth visit will likely blame the provider.