Operations Management

By pairing project management professionals with operational leaders on key initiatives, the organization achieved $96 million in cost savings in 2017 while maintaining high-quality care.

As a hospital’s major source of income, surgical procedures present the biggest opportunities for cost savings and process improvement.

Joe Shen describes EmblemHealth's collaboration with an independent physician association to conduct in-home visits for members, boosting patient engagement and member satisfaction.

One of Grant Thornton’s senior healthcare consultants addresses the topic of workforce management and the importance of a data-driven approach. 

As expenses grow faster than revenues, hospitals are looking for ways to maintain margins.

Gus Malezis describes lessons healthcare organizations can learn from the banking industry.

Utilization review should work as part of a productive whole, alongside many other areas, says a former Cleveland Clinic finance executive. The function can report to finance, administration, operations, and even patient experience.

What metrics do CFOs consider important to support decision-making with respect to their denials management programs and health plan contracting?

The cost of genetic testing and therapy, often a deterrent to a potentially beneficial treatment, can be made more manageable if providers and insurers work together.

Growing top-performing service lines can be an effective strategy for healthcare organizations to advance their business objectives.