Leadership

Dr. Tim Hendrix of Florida’s AdventHealth Centra Care: How to safely welcome anxious patients back into your hospital or physician practice

Hospitals and physician's offices have opened back up for non-emergent care. Dr. Tim Hendrix of Florida's AdventHealth Centra Care discusses how his organization is making patients feel safe and welcome. Also in this episode, HFMA's Community Melanie Binder talks about how attendees of the upcoming Digital Annual Conference can make the most of their conference experience by using HFMA's Community.

By Erika Grotto June 18, 2020

Why sharing infection rates and other information among healthcare organizations is crucial in preparing for the future of COVID-19

Terry Hush of Roji Health Intelligence discusses what healthcare organizations should do to prepare for future waves of the coronavirus.

By Erika Grotto June 18, 2020

The office of the future: What leaders must consider as they design post-pandemic workplaces

Leaders face the challenge of establishing a safe and productive office environment as healthcare administrative offices ramp back up following the peak of the COVID-19 pandemic.

By Jill Geisler June 11, 2020

Elective surgery does not mean optional surgery: How to recover from the impact of canceled procedures

Lessons health systems have learned because of the COVID-19 pandemic will provide the building blocks to the recovery, including the return of “elective” procedures, many of which are vitally important to patients’ well-being.

By Ezra Mehlman, MBA June 4, 2020

Building a healthcare finance center of excellence: a view from the C-suite

Finance centers of excellence are not necessarily physical locations but rather a collection of the right people, tools and practices to help organizations achieve better financial performance.

By Frank Stevens June 1, 2020

Delayed care will have a butterfly effect on the Medicare Advantage rate setting

HFMA’s Chad Mulvany says healthcare providers can take specific actions to reengage with patients who are postponing and/or avoiding healthcare for fear of being exposed to COVID-19.

By Chad Mulvany, FHFMA May 27, 2020

ACHP survey: Many consumers are not comfortable going to the hospital during COVID-19

The ACHP survey on consumer behavior during COVID-19 provides insight into the challenges organizations will face as they attempt to engage healthcare consumers in non-emergent services.

By HFMA May 27, 2020

‘A mountain of work’: Lessons from 2 organizations that restarted elective procedures after the COVID-19 moratorium

Leaders with two provider organizations that resumed elective procedures as COVID-19 began to ebb in their markets describe the most important considerations.

By Nick Hut May 26, 2020

The increased uninsured population and changes in coverage for others requires healthcare finance departments to revise their practices

As a result of unemployment, insurance coverage has changed for millions of Americans, making it more important than ever for healthcare providers to offer financial counseling, community outreach and patient education.

By Chad Mulvany, FHFMA May 21, 2020

The slow transition back to normal after COVID-19: How leaders can help their teams

Several guiding principles can help leaders steer their teams and organizations back to something approaching normalcy following the COVID-19 pandemic.

By Jill Geisler May 15, 2020
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