3 keys for hospitals seeking to establish a work-from-home setup for patient financial services
During a six-year process to move its Patient Financial Services department to a full-time work-from-home setup, Spectrum Health learned key lessons and best practices.
Navigating through a pandemic: Digital Annual Conference session to explore how health systems are responding to COVID-19 now and over the long term
A featured session at HFMA’s Digital Annual Conference on July 15 will examine how three health systems are responding to the COVID-19 pandemic.
Health systems have found ways to overcome challenges, embrace opportunities during the COVID-19 pandemic, leaders say
Health systems have overcome the financial tumult of COVID-19 by being nimble, proactive and innovative, according to panelists at HFMA’s Digital Annual Conference.
How one provider organization uses data reporting and analytics to transform healthcare operations
As part of HFMA’s Digital Annual Conference, leaders with Privia Health explained how they have applied a multistage process to optimize their data-reporting procedures and analytics platform.
HFMA’s Digital Annual Conference June 24 and June 26 kicks off six days of virtual education for healthcare finance professionals
Healthcare finance professionals can learn how to weather the COVID-19 storm, leverage the silver linings and look toward a sustainable future during HFMA's multidate virtual event, which kicks off June 24 and June 26.
Digital Annual Conference featured session will provide insight on applying behavioral economics to drive patient engagement
The field of behavioral economics offers key insights for healthcare stakeholders, including how to promote positive patient behaviors.
HFMA Digital Annual Conference featured session will examine how healthcare providers can employ innovative strategies to grow revenue
Healthcare providers that think creatively and synergistically can overcome the daunting financial challenges of the COVID-19 pandemic and find exciting opportunities for growth.
HFMA’s Digital Annual Conference continues Aug. 12 and Aug. 14 with more virtual education for healthcare finance professionals
HFMA's Digital Annual Conference continues Aug. 12 and Aug. 14 with a focus on optimizing performance with the latest KPIs, using analytics strategies to lower cost and maximize revenue and using behavioral economics to engage patients.
How Spectrum Health built an effective work-from-home policy
Responding to workplace challenges posed by the COVID-19, Spectrum Health in Grand Rapids, Mich., transformed its work-from-home policy approach into one that worked for all aspects of the revenue cycle — back, middle and front end — while establishing metrics to monitor and measure productivity and quality.
Hospitals in the hot zone: Global insights from frontline physicians on meeting the COVID-19 surge
Three physicians from countries hard hit by the coronavirus pandemic share their experiences and perspectives from the pandemic's impact and the response required to prepare for rising numbers of patients hospitalized with COVID-19.