Taking Steps Toward Improved Customer Experience
The study reveals that patients feel as obligated to pay their healthcare providers as they do other professional services; however, their understanding of what they owe, when they owe it, and their options to pay are far less clear.
How Geisinger Maintains Strong Revenue Cycle Performance During M&As
Geisinger Health System leaders have been able to return to previous revenue cycle performance levels within 90 days or less during their integrations. Their strong performance continues today as demonstrated by the health system’s award-winning revenue cycle department.
Some M&A Transactions Reduce Costs
More than two thirds of hospital merger and acquisition transactions accomplish at least some of their cost reduction goals, according to a recent survey of financial executives by Deloitte and HFMA. However, savings can take several years to realize. Approximately 40 percent of respondents said they achieved 25 percent or more of their cost-reduction goals. Hospital Finance Executives Report Cost Savings from M&As
Three Factors to Consider in Developing High-Performing Ambulatory Care Networks
Craig Holm and Meredith Inniger explain how and why to address optimal service mix and configuration, innovative delivery models and approaches, and consumer orientation.
Healthcare Sector Awaits Regulatory Reform
Two actions that minimize the impact of federal agency guidance documents concern some healthcare experts. Although these changes do not apply directly to healthcare regulatory agencies, government litigators could use them to determine the relevance of HHS or CMS guidance.
Another Hospital Loses a Tax Case
As lawmakers scrutinize the definition of “charitable” organizations, a recent case involving the timing of taxation of a hospital reclassified as for-profit illustrates the point.
Amazon in Health Care? Yawn . . .
The recently announced Amazon-Berkshire Hathaway-JPMorgan Chase affiliation has been widely discussed an important development in health care, but it would not likely have enough control and leverage to bring about meaningful change.
Provider-Sponsored Health Plans: Cautions and Opportunities
Hospitals and health systems that are contemplating establishing a provider-sponsored health plan face considerable challenges today in such an undertaking, but it can be an effective strategy for some.
Healthcare Delivery Disruption: Four Practical, Strategic Approaches
Craig Allan Ahrens and David Fairchild discuss the opportunities healthcare organizations have to employ disruption strategies.
Independent Orthopedists: Arm’s-Length Relationships Are No Longer Enough
Michael Rovinsky and Sean Looby describe the importance of a strong relationship between healthcare organizations and their orthopedic surgeons.