Offense or defense? Why a healthcare provider should identify its financial persona as part of a revenue growth strategy
A hospital or health system should identify its financial persona as an initial step in developing strategies to diversify revenue and improve its margin, according to a presentation at HFMA’s Digital Annual Conference.
How smaller organizations use patient experience best practices to improve competitive edge
From pre-service and onsite financial counseling to the business office, revenue cycle has become the brand ambassador for hospitals and health systems.
How one hospital relied on sound business and finance processes as the foundation of its cultural transformation initiative
One key to the success of Bergen New Bridge Medical Center’s cultural transformation was an accompanying focus on business and finance strategy, two leaders said during a presentation at HFMA’s Digital Annual Conference.
4 generations under one roof: How leaders should interact with a multigenerational workforce
Leaders of healthcare organizations can relate to members of different generations in ways that cater to each group, a leading researcher said during HFMA’s Digital Annual Conference.
COVID-19: How healthcare leaders help their organizations be more consumer-oriented coming out of the crisis
In the wake of COVID-19, healthcare leaders should go beyond reconstruction to consider ways to permanently improve the patient experience.
To improve revenue cycle KPIs, Nebraska Medicine focuses on employee engagement
Nebraska Medicine improved the performance of its revenue cycle operation by emphasizing employee engagement.
Navigating through a pandemic: Digital Annual Conference session to explore how health systems are responding to COVID-19 now and over the long term
A featured session at HFMA’s Digital Annual Conference on July 15 will examine how three health systems are responding to the COVID-19 pandemic.
TransUnion survey on consumerism: Healthcare consumers want to know the price of a service in advance
Healthcare organizations that have increased availability of price estimates and facilitate clear conversations about the account resolution process anecdotally report improvements in self-pay collections and patient satisfaction, says HFMA's Chad Mulvany.
Health systems have found ways to overcome challenges, embrace opportunities during the COVID-19 pandemic, leaders say
Health systems have overcome the financial tumult of COVID-19 by being nimble, proactive and innovative, according to panelists at HFMA’s Digital Annual Conference.
How one provider organization uses data reporting and analytics to transform healthcare operations
As part of HFMA’s Digital Annual Conference, leaders with Privia Health explained how they have applied a multistage process to optimize their data-reporting procedures and analytics platform.