Ask the Expert: Getting Staff to Embrace Bedside Registration
Advice for revenue cycle leaders on getting hospital staff to adopt bedside registration or workstations on wheels.
Ask the Expert: CMS Statements for Medicare Patients
States--not CMS--have regulations in place related to timely patient notification of the availability of financial assistance/charity, as well as a statement that includes a summary of charges.
Ask the Expert: Patient Price Estimation
Advice for revenue cycle leaders on HFMA and online resources for determining patient price estimation.
Ask the Expert: Patient Responsibility Estimation
Advice for revenue cycle leaders on approaches for estimating patient responsibility.
Ask the Expert: Setting Industry Standards for Call Center Activities
Advice for revenue cycle leaders on how they should establish standards for call center activities based on their specific processes.
Tool: Comprehensive Revenue Cycle Flowchart
Brian Vander Mey compiled input from his peers and his own research into a flowchart that documents revenue cycle processes-for providers and payers-from beginning to end.
Revenue Cycle Forum Tools
Real-life spreadsheets, policies, and other resources that you can download and start using—today!