Billing and Collections

Solving the Unique Revenue Cycle Challenges of EMS Providers

An EMS provider cut A/R days in half by addressing the unique challenges of emergency medical service revenue cycle processes―limited time to capture patient data and insurance coverage information and a lack of technology integration with other healthcare providers.

By Chris Watanabe, RHIA, CHPS April 6, 2017

How to Improve Up-Front Collections at a Surgery Center: One Health System’s Success Story

A Virginia medical center found that patients who are provided with accurate cost estimates are more likely to pay up front for their procedures. 

By Jeffery B. Dallas April 4, 2017

Changes in the Healthcare Landscape Affecting Collections

Adapting to changes and challenges in today’s healthcare economy will allow hospitals and health systems to effect sustainable change.

By HFMA March 21, 2017

Improving Point-of-Service Collections

A Colorado-based health system developed an innovative tool to better track and improve patient collections.

By Joshua Cahn March 21, 2017

A Closer Look at Effective Early-Out Strategies

Healthcare organizations are catching up with other industries in their approaches to patients as consumers and the customer experience. Emerging alternatives to traditional billing and collections practices can increase timely patient payments while building strong patient relationships.

By Linda Glidewell March 17, 2017

Professional Credit: ‘The New Deal’ Approach to Healthcare Collections is Data-Driven and Consumer-Focused

Professional Credit’s President Scott Purcell and Chief Marketing Officer Jeff Johnson discuss the value of having a comprehensive and responsive collections partner.

By HFMA March 2, 2017

Ask the Experts: Revenue Cycle Metrics

Do you have data on top decile and 50th percentile performance for revenue cycle metrics?

By HFMA February 16, 2017

Two New Revenue Cycle Models For Three Key External Challenges

Kent Ritter continues his discussion of how a healthcare organization might look to implement measures to improve its revenue cycle.

By Kent Ritter February 10, 2017

Consumers Have Less Credit Available to Fund Their Care

A survey reveals that patients may have less money to fulfill their financial responsibilities because revolving credit had declined for consumers by approximately 26 percent. 

By figure at a glance February 7, 2017

Revenue Cycle Challenges and Recommendations for 2017

A survey of CFOs and revenue cycle leaders identified the most pressing challenges surrounding revenue cycle management.

By Jonathan Wiik January 31, 2017
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