Linking Professional Fee and Facility Fee Data to Get the Big Picture
Matching patient and encounter data helped one Vermont hospital overcome the challenges of working with two different billing systems for its facility and physicians.
Ask the Experts: Observation Status
How does your facility manage appropriate charging for observation hours, excluding any of the procedure times that are not permitted?
Embedding Revenue Cycle Leaders Into Physician and Hospital Operations
Ochsner Health System, New Orleans, gained $18 million in revenue by implementing a collaboration strategy between clinical personnel and revenue cycle leaders.
Top Patient Concerns About Medical Bills
Patients named seven areas that concern them the most about their healthcare billing statements.
Using Human-Centered Design for Patient Statements
A design team used "human-centered design" to create an award-winning patient statement supported by online documentation.
Developing a Mobile Revenue Cycle
Jeff Wood presents payment ideas for appealing to the tech-savvy patient.
Avoiding the Costliest Denials
Eligibility, outpatient medical necessity, and case management authorization continue to be three of the costliest denials. To avoid the negative effects of these types of denials, it is critical to implement an improvement process based on data.
Ask the Experts: Self-Pay Accounts
Has anyone placed self-pay unpaid accounts with a third-party agency at day 90? If so, was it beneficial or detrimental?
Electronic Claim Processing Can Save Millions of Work Hours
If providers fully adopt automated processes for claim transactions, a minimum of 1.1 million hours of administrative work could be saved per business week each year, according to a 2016 CAQH study.
Tackling Preservice Pricing Plans
Despite evidence that patient demand for preservice pricing is growing, only 30 percent of patients are being offered pre-treatment cost estimates.