Billing and Collections

How do other Florida hospitals initiate and work credit balances?

A two-year rise in revenue cycle department productivity is attributed to outsourcing and staff ability to handle more claims in less time.

Metro Health’s payment options include community benefit discounts, charity care sliding scales, and a zero-percent interest payment plan, which has improved cash flow and flattened bad debt.

Are any providers posting average charges according to the visit level assigned (1-5), or using any other method to make patients aware of the cost of an emergency department visit?

I am looking for more information about how to manage patients covered by cost sharing programs.

The study reveals that patients feel as obligated to pay their healthcare providers as they do other professional services; however, their understanding of what they owe, when they owe it, and their options to pay are far less clear.

Geisinger Health System leaders have been able to return to previous revenue cycle performance levels within 90 days or less during their integrations. Their strong performance continues today as demonstrated by the health system’s award-winning revenue cycle department.

April 6—Some healthcare providers are fretting over the disappearance of a section on the Centers for Medicare & Medicaid Services (CMS) website that prohibits fees on provider payments made through electronic funds transfers (EFTs), saying the absence of such language could allow third-party administrators to short their income.

William Todd Andros explains how hospitals and health systems can improve patient payment.

Steve Burr describes how healthcare organizations can improve collections by giving patients choices about how and when to pay.