Billing and Collections

KPIs will move away from balance sheets, ledgers, and numbers to data that’s being collected and managed in EHRs.

Atrium Health saw a 52 percent increase in new patient-payment-plan accounts and flexible patient payment plan opt-ins after it reevaluated its entire financial strategy and restructured its financial flow, all in the middle of its RCM system installation.  

The current political climate could pose a barrier to a solution for Congress solving surprise medical bills from providers outside of patients’ networks through legislation.

We want to offer an intensive outpatient program (IOP) that provides group psychotherapy to patients who require a higher intensity of treatment than our outpatient setting provides. We need a thorough understanding of the billing process for the state of

Feb. 4—The lead federal healthcare official pledged Monday to stop surprise medical bills—one of the few healthcare issues garnering bipartisan support in Congress.

Are there opportunities to bill for a freestanding MRI/CT center using a UB04 instead of 1500?

Healthcare providers can use a recently released consumer guide to help patients avoid surprise bills. 

A critical factor in shifting consumer behavior is creating more compelling incentives, says Sally Rodriguez of the Health Care Cost Institute.

Healthcare providers should consider a retail-like payment experience for patients.

Providing cost estimates facilitates financial transparency and encourages timely payment. As an added benefit, nearly 70 percent of patients say if they received a cost estimate, they’d be more likely to recommend the organization to a friend.