Reducing costs to collect while improving net patient revenue
In this sponsored roundtable, four healthcare revenue cycle leaders share strategies they followed to improve performance of their health systems and hospitals to financially recover from COVID-19.
AI, automation and RPA in the revenue cycle
Review how artificial intelligence, automation and robotic processing automation fit within the revenue cycle of the future and what steps hospitals and health systems are taking to design the revenue cycle of the future.
News Briefs: CMS says it plans aggressive price transparency enforcement
CMS has notified hospitals that they should expect aggressive enforcement of new price transparency rules, including via audits that were slated to start in January.
Healthcare News of Note: Recent CMS regulations are in limbo under the new administration
News of Note for healthcare finance professionals is a roundup of articles from the past weeks, including, the Biden administration ordering a review of recently finalized regulations across government agencies, leaving the fate of several new CMS rules in question.
Change Healthcare-Harris Poll study: Every step in the process is a chore for healthcare consumers
Consumers struggle with finding, accessing and paying for healthcare, according to a study presented at HFMA's Digital Annual Conference.
Why healthcare organizations should adopt a transformational mindset coming out of COVID-19
As the healthcare industry starts to look beyond the COVID-19 pandemic, leaders should consider how they can go beyond recovery to transform their operations.
How smaller organizations use patient experience best practices to improve competitive edge
From pre-service and onsite financial counseling to the business office, revenue cycle has become the brand ambassador for hospitals and health systems.
COVID-19: How healthcare leaders help their organizations be more consumer-oriented coming out of the crisis
In the wake of COVID-19, healthcare leaders should go beyond reconstruction to consider ways to permanently improve the patient experience.
TransUnion survey on consumerism: Healthcare consumers want to know the price of a service in advance
Healthcare organizations that have increased availability of price estimates and facilitate clear conversations about the account resolution process anecdotally report improvements in self-pay collections and patient satisfaction, says HFMA's Chad Mulvany.
Professional Credit: Engaging Patients in Their Financial Journeys
In this article, Professional Credit discusses how it helps healthcare organizations effectively and positively engage patients throughout their healthcare financial journeys.