Revenue Cycle Insights: February 2022
This month's issue leads off with the news that the federal government is taking a look at provider billing in the COVID era through audits by the Office of Inspector General.
Cost-Reduction Strategies Boost, Sustain Recovery
Persistent pandemic conditions are forcing hospitals and health systems to stretch their thinking as they set strategic goals. They are adjusting to managing fluctuating levels of care along with addressing shifts in payer mix, consumers’ demands and increasing cost pressures. These changes, combined with the challenge of inconsistent patient volumes, is putting unprecedented financial pressures…
Optimizing the revenue cycle by streamlining and automating payment collections
Nine healthcare finance professionals dive into strategies to help entities evolve to meet challenges faced by providers and payers in finding qualified employees in today’s workforce.
Revenue Cycle Insights: January 2022
January's issue of Revenue Cycle Insights includes a lot on what's happening with the new surprise billing regulations.
Patients have access to more information than ever. Why aren’t we talking to them about it?
Listen to the podcast. The Information Blocking Final Rule from the 21st Century Cures Act and federal transparency initiatives like the No Surprises Act have given patients more access to information than they’ve ever had before. On a recent episode of the Voices in Healthcare Finance podcast, Terry Hush, CEO of Roji Health Intelligence, discussed…
How avoiding an awkward waiting room conversation can contribute to better health for transgender people
Listen to the podcast. Societal biases in healthcare not only hurt a provider’s reputation but also the bottom line. When patients don’t feel welcome, they won’t come back until they are sicker and more expensive to care for. On this episode of the Voices in Healthcare Finance podcast, Rodrigo Heng-Lehtinen, executive director of the National…
Healthcare 2030: The Chartis Group and Bank of America discuss embracing disruptors and rethinking care delivery
Listen to the podcast. On this episode of HFMA’s Voices in Healthcare Finance podcast, Melissa McCain, director and leader of the consumer access digital transformation practice of The Chartis Group and Charles Alston, market executive leader of Bank of America’s healthcare team in the southeastern U.S., discussed HFMA’s Healthcare 2030 series and what hospitals and…
CMS makes templates available to help with aspects of the new surprise billing regulations
CMS has published templates and resources that can guide healthcare providers in implementing some of the surprise-billing requirements that take effect in January.
The Role of Revenue Cycle in Elevating the Human Experience in Healthcare
This paper, published in collaboration with the Beryl Institute, explores how revenue cycle plays an integral role in a person’s experience well before and after a clinical engagement. It reinforces that if we are to ensure the best in experience, we must recognize and act to support every factor that impacts outcomes. Revenue cycle is far more than an operational function; it is a strategic driver that frames the patient journey, as it is typically the first impression and last touchpoint with a healthcare organization.
Providers must furnish ‘good-faith’ price estimates to self-pay patients starting next year
A newly issued federal rule on surprise billing includes regulations designed to improve price transparency for self-pay patients.