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HFMA’s first Healthcare Consumerism Symposium shed light on major trends that are disrupting the industry, and strategies that providers should be considering to keep up.Shifting consumer behaviors and expectations are influencing the business of health care, with patients increasingly avoiding

The ability to deliver value that meets the critical current and future needs of healthcare stakeholders, whether they be patients or healthcare finance professionals, requires at some point a step forward with faith.

Incentives may not be enough to trigger a shift to voluntary alternative payment models.

The Medicaid expansion has benefited states hardest hit by the opioid epidemic and has eased the burden of uncompensated care on hospitals and other healthcare providers.

Hospital data was collected for one year and grouped into five categories.

When contemplating a consolidation today, healthcare leaders may need to consider new economic principles that account for consumer engagement and the impact of the consolidation on cost.

A data analysis provided the basis for developing an emergency department staffing model that more precisely accounted for day-to-day variations in volume of patient visits. 

Price variation has been a hot topic in healthcare industry circles but most consumers are unaware that healthcare prices vary. 

Strategic capital planning can provide certainty amid a time of a large number of unknown external variables.

Quality improvement projects that focus on more efficient management of resources may improve patient satisfaction and result in modest cost savings.