The Healthcare C-Suite of the Future: From AI to ROI–Emerging needs drive demand for new skillsets
Read this report on how healthcare C-suite leaders face growing pressures to adapt to rapid technological advancements and unsustainable costs. AI, innovation, and payer relations are key areas for focus.
Optimizing the revenue cycle workforce: Balancing automation with empathy to elevate the patient experience
In today’s healthcare landscape, every financial conversation shapes not just patient satisfaction, but organizational trust. As health systems work to manage rising costs and operational complexity, revenue cycle teams find themselves carrying the dual burden of protecting financial performance while supporting patient experience, often without the resources to excel at either. Automation presents undeniable advantages…
Get paid what you’re owed: Smarter contracting, internal alignment can reduce denials
Hospitals and health systems are grappling with rising denial rates, particularly among commercial and Medicare Advantage plans. Years ago, denials might have been isolated friction points in the billing process; but as rates have risen, denials have become a strategic-level issue with a measurable impact on financial performance. Historically, denial mitigation efforts tended to focus on…
The Healthcare CFO of the Future: Turning risk into opportunity
The role of the healthcare CFO is evolving — and so are the skills needed for success. Here, CFOs and industry experts explore the new competencies CFOs must possess and how leaders in this space are preparing for the future.
The strategic role of revenue cycle management in battling rising healthcare costs
Healthcare organizations are facing unprecedented operating costs, largely driven by labor and inflation. According to the American Hospital Association (AHA), “Persistent workforce shortages, severe fractures in the supply chain for drugs and supplies and high levels of inflation have collectively fueled hospitals’ costs.” The AHA also emphasized the challenges of “higher acuity care and deepening…
Why a health system’s growth strategy should include a build-versus-buy analysis
Recent market disruptions in the hospital industry make it imperative that health systems be precise in their capital planning for growth initiatives as part of an overall strategic vision. An essential goal for such planning is to find a balance between service line diversification and expansion, while maintaining sound financial results. Weighing the pros and…
HFMA’s editorial team earns its 20th award this year
The American Society of Journalists & Authors (ASJA) awarded Jeni Williams, a regular contributor to hfm, with an honorable mention for the special report, “SDOH: Leader or convener? Hospitals and health systems still struggle with their role,” which she wrote in 2023 as part of HFMA’s Healthcare 2030 series. Williams’ recognition in the ASJA’s B2B…
Private equity investing showing signs of rebound
The Federal Reserve’s plan to begin reducing interest rates in 2024 will likely unleash private equity’s pent-up demand for physician practices and other healthcare services companies. “Everybody wants to transact,” said Bret Schiller, managing director and head of healthcare in corporate client banking at J.P. Morgan. “I think that, at the first rate cut we…
Hospitals reached steadier ground financially as they moved into 2024
Hospitals came into 2024 with some financial momentum, even as expenses continued to rise and pivotal decisions loomed. The year-to-date median hospital operating margin reached 2.3% in December, the high mark for 2023 and the 10th consecutive month in which margins were positive, according to monthly data from Syntellis Performance Solutions, part of Strata Decision…
As healthcare defragments, payers grow stronger
Two professional memories from the past two decades come to mind as I look to the horizon and try to see where this industry is headed, as all healthcare investors must do. The first memory is of the constant refrain I heard from healthcare executives in Nashville, Tennessee, as I was learning the ropes of…