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Hospitals and health systems can groom future leaders using methods such as analytics, performance evaluations, and formal development programs.

Physicians need structured opportunities to offer feedback to organizational leaders. One Missouri hospital has created several forums that give physician leaders regular access to the president and CEO to promote greater collaboration and transparency.

Developing engagement across a hospital or health system encourages collaboration and problem solving on costly claim denials.

Denial prevention efforts should focus upstream in the revenue cycle, starting with patient status and continuing through documentation practices, coding, CDI, utilization review, and charge capture.

St. Luke’s Cornwall Hospital overcame patient access challenges with more than a technological fix. The hospital necessitated a culture change and put a high priority on data capture and analysis of previously unmeasured KPIs.

These requirements relate directly to hospital revenue cycle operations. Failure to comply could result in substantial penalties or the loss of not-for-profit status.  

A significant uptick in payer contractual allowances and discounts in the first quarter of 2018 indicate that hospitals should remain focused on payer mix and payer category shifts.

Factors that are driving the increasing use of digital technology in health care include consumer expectations for cost transparency and a new outcomes-based payment and delivery models.

This is an example of the type of footnote an organization might provide in its cost accounting report and is intended to serve as a template for such a footnote. It originally accompanied the article “Selecting the Right Costing Model,” by Paul Selivanoff, CPA (November 2018 hfm). 

In an effort to improve the availability and value of treatments that are available to patients, major health systems have banded together to form a new company that will produce generic drugs.