The LEAN team aims to empower and support volunteer leaders through strategic collaboration and knowledge sharing to support ongoing chapter success and volunteer engagement. This is accomplished by providing innovative solutions and guidance that enhances chapter leader capabilities, fosters effective communication, and drives successful execution within the chapter. This group can support chapters in many areas, including:
- Guidance on a specific issue/situation
- Chapter Leadership presentation (Board orientation, Chapter Leadership orientation, etc)
- Conference/program presentation (HFMA 101, Certification, etc)
- Mini-Summit support (volunteer engagement, topic presentation)
Facilitation (in depth review/discussion of specific topics)
- Strategic planning
- Leadership development
- Chapter assessment and improvement
- Succession planning/building your bench
- Volunteer engagement
- Enhanced chapter operations and programs
- Managing changes in systems, structure, skills, and culture
What is the Leadership Engagement and Advancement Network (LEAN) Program?
The purpose of the Leadership Engagement and Advancement Network (LEAN) Program is to build stronger chapters, one at a time. Engagement with the team is totally optional and may be initiated at any time during the year by the chapter. Trained volunteer consultants work with individual chapters to support the chapter, help them define success and guide them towards that success.
Why would our chapter want to participate?
Chapters work with the LEAN Team for many different reasons…it could be that education attendance is decreasing, or there is a need to increase volunteer participation, or the chapter wants to provide education to a new market segment. Participation can help you bring value to the membership through:
- Leadership development and volunteer participation
- Enhanced chapter operations and programs
- Planning for the future
- Managing changes in systems, structure, skills, and culture
What expenses are associated with the LEAN Team?
Chapters pay the travel and lodging expenses for the LEAN team member for any in person visits, in addition to any related meeting costs.
How do I begin?
Complete the online questionnaire. You will receive a confirmation email that your request has been received. The Volunteer Experience Team and/or a LEAN team member will follow up with you personally for any other details regarding your request.,
Online application request Assistance from LEAN team
Questions to Prepare for a Facilitation.
Who are the LEAN Team members?
- Marci Mollman
- Michelle Brandt
- Marcia Leighton
- Michael Rossi
- Chad Krcil
- Christine Aucreman
- Jenny Peterson
- Chase Wunder
- Jean Nyberg
- Jessica Yard
- Ramona Hernandez

Information about becoming a LEAN Team Member: