Artificial Intelligence

Artificial Intelligence for RCM: Separating Hype from Reality

Published June 7, 2023 10:27 am | Updated April 2, 2025 3:10 pm

A growing volume of tagged data is exacerbating an already complex healthcare revenue cycle management (RCM) process that is largely transactional in nature, thus making RCM an area that is prime for automation and the application of artificial intelligence (AI). From automating manual and redundant tasks within patient access, coding, billing, and collections to applying AI to real-time analytics, prior authorization, workflow prioritization/optimization, and denial mitigation, these advanced technologies are addressing some of RCM’s biggest pain points – while increasing revenue capture and helping early adopters achieve revenue integrity.

In this white paper, AGS Health experts cut through the hype and set realistic expectations for the roles of both automation and AI in RCM, including:

  • Clarifying the different roles automation and AI play in RCM.
  • Exploring the evolution of AI technologies and the improvements made over time.
  • Helping determine when the time is right to apply AI to an organization.
  • Providing tips for identifying the right technology vendor to design and implement AI and automation for long-term success.

Demonstrating real-world return on investment of various AI and automation solutions.

To learn more, please fill out the following form to download the whitepaper.

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