Optimizing the patient experience in an era of consumerism

Nick Hut interviews Michelle Stansbury of Houston Methodist about her organization’s work toward a better patient experience. Also: Katie Gilfillan, HFMA’s director, healthcare finance policy, physician and clinical practice, joins Rich Daly and Chad Mulvany to talk about the major themes discussed at the Association’s recent Thought Leadership Retreat in Washington, D.C. This episode is sponsored by Vizient, Inc.

HFMA’s Podcast Series

HFMA’s podcast series presents insights from leading industry experts on a range of topics in healthcare finance. Subscribe to keep up-to-date on the latest releases and listen to past episodes. Contact us to submit an idea or request to be interviewed. If you’re interested in sponsoring an HFMA podcast episode or series, learn more about our marketing opportunities.