Hallmark Steering Committee Principles

Hallmark Health System (Hallmark) established the following rules of engagement and responsibilities for the steering committee that it established to lead its performance improvement initiative.

Rules of Engagement

• Attend each meeting or send an approved substitute with decision-making authority.
• Determine, approve, and actively work to support the achievement of the overall financial goal.
• Work as a team to determine and approve divisional targets.

Responsibilities

• Approve the planning and implementation project goals and work plan.
• Approve, communicate, and support specific targets, including achieving the original FY budget targets and incremental financial transformation improvement.
• Consider impacts of improvement plans on quality, patient safety, and patient experience.
• Review and approve vetted and validated improvement plans.
• Resolve identified barriers and support appropriate mitigation strategies.
• Track and monitor plans and results, developing course corrections as necessary to meet goals.

Source: Hallmark Health System and Kaufman, Hall & Associates, LLC. Used with permission.