Revenue Cycle Management

New research report: Payer Provider Relationships

Results from a survey of health system executives conducted by HFMA

R1 RCM
Published September 18, 2025 2:34 pm | Updated November 11, 2025 10:15 am

This survey was conducted to capture insights from health system executives regarding their interactions with health plans, the challenges they face in the revenue cycle, and their perspectives on the implementation of AI solutions. Specifically, the survey explored executives’ views on how AI could improve the payer-provider relationship and optimize revenue cycle management. Additionally, the survey examined key barriers to AI adoption and implementation within health systems.

New research report: Payer Provider Relationships, R1

The survey results include:

  • Ranking of challenges within revenue cycle and working with health plans
  • Opportunities with AI to improve payer-provider relationships and workflows
  • Barriers to implementing AI and expectations of AI

To learn more, please fill out the following form to download the whitepaper.
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